ServiceNow

Our Areas of Expertise

We accelerate the time-to-value of your ServiceNow investment with our implementation services, enriched by decades of industry experience.

Now Intelligence:

Embed AI into your workflows for smarter automation, allowing you to focus on adding greater value to your business. We help you to implement and configure Now Intelligence in your ServiceNow products.

Now Intelligence helps you to: 

  • Deliver personalized experiences and faster service to customers and employees
  • Virtual agents
  • AI search
  • Anticipate events and prioritize resources
  • Predictive Intelligence
  • Predictive AIOps
  • Automate and optimize your business processes based on actionable insights
  • Automation Discovery
  • Process Mining
  • Performance Analytics

Now Assist

Go beyond the productivity and experiences enabled by traditional AI.  

Leverage Generative AI to create hyper-personalized experiences for customers and employees through context-aware conversations. Greatly improve productivity and reduce time for resolution through insights based on past cases, case summarization and content creation. 

We help you implement Generative AI capabilities for custom use cases tailored to your business. 
We do this by choosing the right large language model for your use case, fine-tuning and integrating it into your workflows. 
We protect your enterprise data by configuring sensitive data handling for Generative AI.

Take advantage of Generative AI capabilities in: 

  • IT Service Management
  • Customer Service Management
  • HR Service Delivery
  • Field Service Management

ServiceNow

Embed AI into your workflows for smarter automation,Our team of certified ServiceNow experts provides fast implementation and effective adoption of following ServiceNow capabilities

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Employee Workflows
Empower your employees to do more in a conducive environment, with self-service capabilities and all information they need in one place.
  • HR Service Delivery 
  • Workplace Service Delivery 
  • Legal Service Delivery 
Technology Workflows
Unified IT processes which align with your organizational strategy. Manage IT operations, risk and security in a single platform.
  • IT Service Management 
  • IT Asset Management 
  • IT Operations Management 
  • Strategic Portfolio Management 
  • DevOps 
  • Security Operations 
  • Governance, Risk and Compliance 
Customer Workflows
Deliver beyond customer expectations. Build customer loyalty through a smooth experience of your services.
  • Customer Service Management 
  • Field Service Management 
  • Financial Services Operations